Versand

Shipping Policy

At Cellumove, we are committed to delivering your orders safely and on time. Please review our shipping policy below.

Shipping Timeline

We process and ship all orders within 7 to 15 business days from the date of purchase. Processing time may vary depending on product availability and order volume. During peak seasons, delays may occur.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs and delivery times vary depending on your location. International orders may be subject to customs duties and local taxes, which are the responsibility of the recipient.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email at the address provided during checkout. You can use this number to monitor your shipment's progress. Tracking information is typically available within 24-48 hours after dispatch.

Customs and Delays

International shipments may experience delays due to customs clearance procedures. Cellumove is not responsible for delays caused by customs authorities, local regulations, or other factors beyond our control. Any customs duties or import taxes are the responsibility of the recipient.

Damaged or Lost Shipments

If your package arrives damaged or is lost in transit, please contact us at cellumove.shop@gmail.com within 48 hours with photographic evidence. We will work to resolve the issue promptly.

Questions

For shipping inquiries, please contact us at cellumove.shop@gmail.com. We aim to respond within 24-48 business hours.